BE-IT ONLINE NUTRITION COACHING

Full Terms & Conditions of Service

By enrolling in BE-IT Online Nutrition Coaching (“the Service”), you (“the Client”) agree to the following Terms & Conditions.

1. Scope of Services

BE-IT Online Nutrition Coaching provides education, guidance, and support around nutrition, lifestyle habits, mindset, and behaviour change. Coaching may include (but is not limited to) 1:1 support, written resources, check-ins, messaging support, recipes, and educational materials.

This service is not a medical or dietetic service and does not diagnose, treat, or prevent disease.

2. Minimum Commitment Period

Minimum term is 12 weeks

The minimum commitment period for nutrition coaching is 12 weeks. This is a non-negotiable minimum, as meaningful and sustainable results require time, consistency, and application.

If the Client chooses to cancel before the 12-week period ends, they will be responsible for 100% of the remaining balance for the initial commitment period.

3. Ongoing Coaching & Cancellation

Notice period after minimum term

After the initial 12-week commitment, coaching continues on a rolling basis.

A minimum of 2 weeks’ written notice is required to cancel ongoing coaching. Notice must be provided via email to amy@be-it.studio

Any payments due within the notice period will be charged and must be settled in full.

4. Payment Terms

  • Nutrition coaching is billed as a weekly recurring charge to the agreed payment method.

  • By enrolling, the Client authorises BE-IT Online Nutrition Coaching to process weekly payments.

  • Failure to maintain valid payment details may result in suspension or termination of services.

5. Holds, Pauses & Deferrals

  • No holds, pauses, or deferrals are permitted during the initial 12-week commitment period.

  • Requests for a pause due to reasonable circumstances (e.g. injury, surgery, medical recovery) may be considered after the initial 12 weeks.

  • All hold requests must:

    • Be submitted in writing via email to amy@be-it.studio

    • 2 Weeks notice required where possible

    • Occur in minimum 2-week block periods

  • Approval of holds is at the sole discretion of BE-IT Online Nutrition Coaching.

6. Client Responsibilities & Engagement

To receive value from coaching, the Client agrees to:

  • Participate actively in the process

  • Complete agreed check-ins

  • Communicate openly and honestly with their coach

Non-engagement & termination

If repeated weekly check-ins are not submitted, this will be treated as disengagement.

BE-IT Online Nutrition Coaching reserves the right to immediately terminate services if a lack of communication signals that the Client is no longer participating in the coaching relationship.

This policy exists to protect:

  • The integrity of the coaching process

  • The coach–client relationship

  • Availability for other clients who are ready to engage

Termination due to non-engagement does not entitle the Client to a refund.

7. Non-Refundable Services

Non-refundable policy

All coaching services are non-refundable.

Refunds are not provided for:

  • Change of mind

  • Lack of results

  • Scheduling conflicts

  • Missed check-ins or unused services

In exceptional circumstances, a written refund request may be submitted for review. Any such consideration is entirely at the discretion of BE-IT Online Nutrition Coaching and is not guaranteed.

8. Health & Medical Disclaimer

The information provided through BE-IT Online Nutrition Coaching is for general education, lifestyle guidance, and inspirational purposes only.

This service is not a substitute for medical, dietetic, or healthcare advice, diagnosis, or treatment from a qualified healthcare professional.

Clients should not delay seeking professional medical advice for any condition, diagnosis, or treatment.

If unsure whether individual medical advice is required, BE-IT Online Nutrition Coaching strongly recommends consulting a qualified healthcare provider.

9. Assumption of Risk & Liability Waiver

By participating in BE-IT Online Nutrition Coaching, the Client acknowledges that lifestyle and nutrition changes carry inherent risks.

The Client agrees to:

  • Take full responsibility for their health, wellbeing, and decisions

  • Release and hold harmless BE-IT Online Nutrition Coaching, its coaches, staff, and representatives from any liability, loss, injury, or damage arising from participation in the service

Participation is voluntary and undertaken at the Client’s own risk.

10. Intellectual Property & Copyright

All materials provided — including programs, resources, recipes, PDFs, e-books, frameworks, and educational content — are the exclusive intellectual property of BE-IT Online Nutrition Coaching.

Unauthorised sharing, reproduction, distribution, or commercial use of any materials without written permission is strictly prohibited and may constitute a breach of copyright.

11. Amendments to Terms

BE-IT Online Nutrition Coaching reserves the right to update or amend these Terms & Conditions at any time. Clients will be notified of material changes where applicable.

12. Contact Information

For all enquiries, notices, or hold requests, please contact:

📧 amy@be-it.studio